Not only are we obsessed by all things ‘AV, and ‘IT, we are obsessed by our customers, our vendors, and our staff! This obsession means we focus on making people happy, going the extra mile and raising the bar, a continuous focus of ours for over 40 years! We pride ourselves on providing our 5,000+ resellers with personal account managers, a “no voicemail” policy, industry-leading product knowledge, and a wealth of services to continue to drive value for our partners and suppliers.
Our investment in people means that as a customer, you get the very best advice and service from our dedicated teams; from front of house, all the way through to our back office. We are also on a mission to ensure the customer journey is as seamless and pain-free as possible. We regularly review and invest in our IT infrastructure systems to ensure from your first interaction with us, to the last, it feels like a breeze.
Our people are the cornerstone of our business and we share our success directly with the people that make it happen through our share scheme. So, when the business prospers, our staff see the benefits directly. As one of the few companies who refused to furlough any of our team during the pandemic, we value our people beyond anything else. When our team is happy, our customers are happy, and when our customers are happy, our suppliers are happy.
Our final obsession is our vendors; the creators of the incredible technology that drives the industry. Whether it’s cutting-edge projection mapping technology, large format LED screens for stadium experiences, business-critical server-room infrastructure, state of the art cyber-security software or simply a headset and mic for you home office, they are equally as important to us. We pride ourselves on knowledge of our vendors and tech in general, so if you have a question you need answering...go on, try us.
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