When you decide to buy a scanner from Kodak Alaris, you know you’re investing in a best-in-class product with industry-leading technology. Caring for this investment is an equally important decision. Extend your advantage by relying on service and support from Kodak Alaris to deliver the performance you expect.

Our on-site repair and maintenance offering covers all parts, labor and remote support.
It is available in three tiers:
- Essential – the fundamental collection of maintenance and support options that enable the optimal operation of your scanners ensuring the productivity of your information
management environment.
- Advanced – all of the value of the Essential tier plus extensions to key elements that enhance the overall value such as faster response times (where geographically feasible) and additional services.
- Premium – the Premium plan offers unparalleled convenience and value for mission critical applications where productivity and business continuity are of maximum importance. Additional Preventative Maintenance visits and premium response times are just the start.